Lb34/Phone

We have a phone line, the number being [+49 3425 8527995]. It's placed in K20-1 "Flur" and was set up to ring for a short period of time.

For a lot of people from outside of Kanthaus, the landline phone is the best way to contact us. People who want to gift something to the freeshop, relatives who did not reach someone through the mobile etc. Usually the spoken language on the phone is German.

How to Kanthaus phone

Ignore the phone

There may be more important things than answering the phone right now and that's fine. It's totally fine to do this. If someone rings repeatedly, they might have another view on that.

Answer the phone

Do not share too much personal information.

Do not

Person wants to gift something

Ask them if they can come to the Freeshop opening hours This is quatsch probably -Liou This is quatsch probably -Liou

Listen to the caller and find out what they want.

• They want to know information about someone or speak to someone
  • Ask them to call the person directly.
  • Think about not g

Option 3 - Answer it with commitment

Being very commited it might create problems for other people in the house