Lb34/Phone: Difference between revisions
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=== Person wants to gift something === | === Person wants to gift something === | ||
Ask them if they can come to the [[Freeshop]] opening hours {{Openinghours|Tuesday=15-17}}Listen to the caller and find out what they want. | Ask them if they can come to the [[Freeshop]] opening hours {{Openinghours|Tuesday=15-17|Wednesday=15-17|Thursday=10-12}}Listen to the caller and find out what they want. | ||
* They want to know information about someone or speak to someone | * They want to know information about someone or speak to someone | ||
Latest revision as of 23:19, 10 January 2025
We have a phone line, the number being [+49 3425 8527995]. It's placed in K20-1 "Flur" and was set up to ring for a short period of time.
For a lot of people from outside of Kanthaus, the landline phone is the best way to contact us. People who want to gift something to the freeshop, relatives who did not reach someone through the mobile etc. Usually the spoken language on the phone is German.
How to Kanthaus phone
Ignore the phone
There may be more important things than answering the phone right now and that's fine. It's totally fine to do this. If someone rings repeatedly, they might have another view on that.
Answer the phone
Do not share too much personal information.
Do not
Person wants to gift something
Ask them if they can come to the Freeshop opening hours This is quatsch probably -Liou Listen to the caller and find out what they want.
- They want to know information about someone or speak to someone
- Ask them to call the person directly.
- Think about not g
Option 3 - Answer it with commitment
Being very commited it might create problems for other people in the house