Hosting checklist: Difference between revisions
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Hosting | Visitors and groups require a Volunteer or Member to host them during their stay. Hosting is important work, with the host acting as the main connector between the visitor/group and the community. This page collects points important for a consistent experience, but don't forget to make it a personal experience 😊 | ||
= Hosting individual Visitors = | |||
== Before arrival == | |||
* communicate unusual features of Kanthaus | |||
** functional living | |||
** dumpster diving | |||
** no close buddying | |||
** relative coldness in winter | |||
** … | |||
* agree on date (and time) of arrival (and maybe departure) | |||
* put the visit in the [[Calendar|digital calendar]] and inform Kanthausians about it on [[Mattermost]] and CoMe | |||
* reserve a sleeping spot for them for the first two nights, preferably a private room | |||
* find out what experience they have of collective living, if any | |||
* tell them roughly how many people there will be in Kanthaus and give a short overview of how the situation will be | |||
== Upon arrival == | |||
* be there to open the door and welcome them | |||
* ask for urgent needs (toilet, water, food) | |||
* help them store their things (bag, shoes, jacket) | |||
* show them where they’ll sleep that night | |||
* let them know where to find a toilet, a shower, food and water | |||
* tell them about <code>kanthaus-gast</code> [[Wifi]] | |||
* ask about food preferences (ethics, allergies, etc.) | |||
* tell them if there’s any scheduled event the next day (like CoMe, power hour) | |||
* be available for a chat | |||
* make it clear that it’s cool to hang out in the communal spaces | |||
== First day == | |||
* do a house tour (ca. 1-2h) with the visitor | |||
* explain the week plan and the food tasks sheet in the dining room | |||
* invite them to contribute to cooking and cleaning | |||
* encourage them to ask questions and try out things | |||
* point out that being criticized is not meant personally and happens to everyone here | |||
* ask them if they would like to be “left” by themselves to explore and observe or if they would feel more comfortable with being actively invited to participate | |||
* show how to open (and close!) the window in the kitchen | |||
* demonstrate using the door code in K22 and/or hand them a door tag | |||
* tell them about constitution and collective agreements | |||
== Once a week during their stay == | |||
* schedule a longer check-in to give and receive feedback | |||
* post a summary of said check-in in <code>~vol-and-mem</code> on Mattermost | |||
== Before departure == | |||
* invite to write in the guestbook | |||
* remind them to check all the place they might have stored or left stuff. | |||
* ask them for their email address if they want to receive our newsletter in future | |||
= Hosting groups = | |||
== Clarify the basics == | |||
* communicate and find out the following: | |||
** what is it that they are doing? | |||
** how many people are coming? | |||
** when will they arrive (earliest) and leave (latest)? | |||
** which room(s) will they be using for day-time activities? | |||
** which room(s) will they be using for sleeping? | |||
** (when) will they participate in dinner preparation? | |||
** will they bring food or help us recover it? | |||
* communicate to KH residents about the group coming | |||
** make a Mattermost post in ~kanthaus and/or a CoMe point | |||
** put it in the nextcloud calendar in the following format: <code>Group name (n ppl) [host]</code> | |||
== Before arrival == | |||
* reserve the room(s) | |||
* keep KH residents posted about changes in group size, arrival time, room usage and/or duration of stay | |||
* check the room(s) you offered them for usability, cleanliness and clean them if necessary | |||
== Upon arrival == | |||
* be there to open the door and welcome them :) | |||
* show them where they can leave their stuff | |||
* show them the room(s) they will be using | |||
* invite them to use the rest of the house as well | |||
* give them a key/tag and/or teach them the door code | |||
== During == | |||
* give a house tour if wanted | |||
* regularly check in with them to make sure everything is fine | |||
* be available for questions | |||
* make them aware of the guest book and invite them to leave an entry | |||
== After == | |||
* check the room(s) and leave them in a usable state | |||
* check privatizable storage areas and clear names if necessary | |||
[[Category:Social]] |
Latest revision as of 15:38, 12 April 2025
Visitors and groups require a Volunteer or Member to host them during their stay. Hosting is important work, with the host acting as the main connector between the visitor/group and the community. This page collects points important for a consistent experience, but don't forget to make it a personal experience 😊
Hosting individual Visitors
Before arrival
- communicate unusual features of Kanthaus
- functional living
- dumpster diving
- no close buddying
- relative coldness in winter
- …
- agree on date (and time) of arrival (and maybe departure)
- put the visit in the digital calendar and inform Kanthausians about it on Mattermost and CoMe
- reserve a sleeping spot for them for the first two nights, preferably a private room
- find out what experience they have of collective living, if any
- tell them roughly how many people there will be in Kanthaus and give a short overview of how the situation will be
Upon arrival
- be there to open the door and welcome them
- ask for urgent needs (toilet, water, food)
- help them store their things (bag, shoes, jacket)
- show them where they’ll sleep that night
- let them know where to find a toilet, a shower, food and water
- tell them about
kanthaus-gast
Wifi - ask about food preferences (ethics, allergies, etc.)
- tell them if there’s any scheduled event the next day (like CoMe, power hour)
- be available for a chat
- make it clear that it’s cool to hang out in the communal spaces
First day
- do a house tour (ca. 1-2h) with the visitor
- explain the week plan and the food tasks sheet in the dining room
- invite them to contribute to cooking and cleaning
- encourage them to ask questions and try out things
- point out that being criticized is not meant personally and happens to everyone here
- ask them if they would like to be “left” by themselves to explore and observe or if they would feel more comfortable with being actively invited to participate
- show how to open (and close!) the window in the kitchen
- demonstrate using the door code in K22 and/or hand them a door tag
- tell them about constitution and collective agreements
Once a week during their stay
- schedule a longer check-in to give and receive feedback
- post a summary of said check-in in
~vol-and-mem
on Mattermost
Before departure
- invite to write in the guestbook
- remind them to check all the place they might have stored or left stuff.
- ask them for their email address if they want to receive our newsletter in future
Hosting groups
Clarify the basics
- communicate and find out the following:
- what is it that they are doing?
- how many people are coming?
- when will they arrive (earliest) and leave (latest)?
- which room(s) will they be using for day-time activities?
- which room(s) will they be using for sleeping?
- (when) will they participate in dinner preparation?
- will they bring food or help us recover it?
- communicate to KH residents about the group coming
- make a Mattermost post in ~kanthaus and/or a CoMe point
- put it in the nextcloud calendar in the following format:
Group name (n ppl) [host]
Before arrival
- reserve the room(s)
- keep KH residents posted about changes in group size, arrival time, room usage and/or duration of stay
- check the room(s) you offered them for usability, cleanliness and clean them if necessary
Upon arrival
- be there to open the door and welcome them :)
- show them where they can leave their stuff
- show them the room(s) they will be using
- invite them to use the rest of the house as well
- give them a key/tag and/or teach them the door code
During
- give a house tour if wanted
- regularly check in with them to make sure everything is fine
- be available for questions
- make them aware of the guest book and invite them to leave an entry
After
- check the room(s) and leave them in a usable state
- check privatizable storage areas and clear names if necessary